Terms and Conditions
Terms and conditions of use of the tributesalon.ro website
Company: SC Alex’s Beauty Salon SRL, with registered office in Bucharest, 3 Irimicului street, District 2, with working point in Bucharest, 36 Londra street, District 1, registered at the National Trade Register Office with no. J40/4496/2007, CIF RO 21267451, email ecommerce@tributesalon.ro
1. Definitions
Tribute Salon – the company Alex’s Beauty Salon S.R.L., based on Romanian law.
WEBSITE – tributesalon.ro domain and its sub-domains
CONTENT with the following definition:
• all information on THE WEBSITE that can be accessed, viewed or otherwise accessed using digital equipment;
• the content of any e-mail sent by Tribute Salon to ITS USERS or CUSTOMERS by electronic means and/or any other available means of communication;
• any information communicated by a Tribute Salon employee using any means of communication to THE USER or CUSTOMER, according to the contact information, specified or not by the customer;
• information related to the products, services and/or tariffs of Tribute Salon during a given period of time.
• Tribute Salon data, or other inside data.
SERVICE – E-commerce service conducted exclusively on the publicly available parts of THE WEBSITE, for the purpose of enabling THE CUSTOMER to contract products and/or services using exclusively electronic means, including other means of distance communication (i.e. telephone).
CUSTOMER – a natural or legal person governed by public or private law who has or obtains access to THE CONTENT and THE SERVICE after the Member ACCOUNT has been created.
Distance CONTRACT – as defined in O.G. 130/2000 Article 2(a): a contract for the supply of goods or services concluded between a trader and a consumer, in the context of a sales system organized by the trader, using exclusively, before and at the conclusion of that contract, one or more distance communication techniques;
NEWSLETTER / ALERT – the means of periodic information, exclusively electronic, based on the products, services and/or promotions carried out by Tribute Salon during a given period, without any commitment from Tribute Salon with regard to the information contained therein.
TRANSACTION – receipt or refund of an amount resulting from the sale of a product/service by Tribute Salon to Customer through the use of the refund payment services agreed by Tribute Salon, regardless of the delivery method.
2. General
2.1. The document sets out the terms and conditions of use for the Website/content/Service by the Member or Customer if the Member does not have another valid user agreement concluded between Tribute Salon and the Customer.
2.2. The use/usage of content/service, but not limited to it, implies the Member or Customer adhering to these terms and conditions unless such content has any distinct terms of use formulated.
2.3. Access to the service is only provided by accessing the public website available shop.tributesalon.ro
2.4. By using the Website/content/Service, the Member or Customer is solely responsible for all activities arising from its use. He shall also be liable for any material, intellectual or electronic damages or any other damages caused to the Website, the content, the Service, Tribute Salon or any third party with whom Tribute Salon has concluded contracts, in accordance with the applicable Romanian law.
2.5. If the user or Customer does not agree and/or does not accept and/or revoke their given acceptance of the document:
• 2.5.1. He gives up: Access to the service, other services provided by Tribute Salon via the website, receiving newsletter/alerts and/or communications from Tribute Salon of any kind (electronic, telephone, etc.) without any further warranty from Tribute Salon.
• 2.5.2. Tribute Salon shall delete all data relating to it from its database without any subsequent obligation of either party to the other or without any party being able to claim damages to the other party.
• 2.5.3. May revert at any time to his decision not to agree and/or accept the document in the form in which it will then be available.
2.6. The Customer/Member may revert to his decision to agree and/or accept the document at any time in the form in which it will then be available.
2.7. In order to exercise the right provided for in Article 2.5, he may contact Tribute Salon, or use the links contained in the contents received from Tribute Salon, intended for that purpose.
2.8. The customer may not revoke the agreement expressed in favor of the document during the performance of a contract or until it has paid for all outstanding contracts to Tribute Salon.
2.9. If the Customer has paid for all outstanding contracts to Tribute Salon and revokes its agreement in favor of the document during the course of an order, Tribute Salon will cancel his order without any further obligation of either party to the other or without any party being able to claim damages to the other party.
2.10. The website www.TributeSalon.ro operates only on Romanian territory.
3. Contents
3.1. All content, including but not limited to still images, dynamic images, text and/or multimedia content on the website are the intellectual property of Tribute Salon or third parties, in which case the content may be followed by the original title of ownership and/or any other note required by the rightful owner of the content, for which Tribute Salon is licensed for use and/or publication.
If you have any concerns or complaints about intellectual property rights, please report it by email to ecommerce@tributesalon.ro.
3.2. The user or customer is not permitted: Any use of the content for purposes other than those expressly permitted by the document or the accompanying user agreement, if any, is prohibited.
4. Contact
4.1. Tribute Salon publishes on the website the complete and correct details of its identification and contact details.
4.2. By using the contact form or service present on the website, the Member or Customer allows Tribute Salon to contact him by any available means including electronic means.
4.3. The complete or partial completion of the contact form and its submission do not in any way constitute a commitment by Tribute Salon to contact the Member or Customer.
4.4. Accessing the website, using the information presented therein, visiting pages or sending emails or notifications addressed to Tribute Salon is done electronically, by telephone, or any other means of communication available to the Member or the Client and Tribute Salon, thus, it is considered that the Member/Client consents to receiving notifications from Tribute Salon electronically and/or by telephone, including communication by e-mail or by advertisements on the website.
4.5. Tribute Salon reserves the right not to answer all requests of any kind received by any means of communication (electronic, telephone, etc.).
5. Online sales policy
5.1. Access to the service
5.1.1. Access to the service shall be granted to any ordering Member.
5.1.2. In order to be allowed access to the service, the Member shall accept the provisions of the document.
5.1.3. Tribute Salon may limit the Customer’s access to the service, depending on his previous behaviour.
5.1.4. It is prohibited to share an order between several customers.
5.1.5. In the event that such access is found, Tribute Salon reserves the right to cancel or suspend Customer’s access to the content or service.
6.1. Products and services
6.1.1. Tribute Salon can publish on the website information about products, services and/or promotions practiced by them or any other third party with which Tribute Salon has partnership contracts, during a certain period and within the limit of available stock.
6.1.2. The products and/or services purchased through the service are intended solely for the personal use of the customer.
6.1.3. Tribute Salon may limit the ability to purchase products or services available on the site to one or more customers at any time.
6.1.4. All tariffs for the products or services presented on the website are expressed in lei (RON) and include VAT.
6.1.5. Tariffs displayed on the website crossed out by a line signifies the price recommended by the manufacturer for sale in shops, shopping centers or any other commercial premises where discounts are not practiced. These tariffs are purely for information and have no legal value.
6.1.6. Invoicing of purchased products is exclusively done in RON.
6.1.7. All the information used to describe the products and/or services available on the website (text/static images/dynamic/multimedia presentations/etc.) is not a contractual obligation from Tribute Salon, which is handed over as a presentation title.
6.1.8. Tribute Salon reserves the right to modify the rates charged for the products and/or services available on the website without prior notice to the Member or Customer.
6.1.9. The purchase price of the products and services shall be the price at the time of the order, within the limit of the stock availability.
6.2.0. The purchase price of the promotional products and services shall be the price at the time of the order, within the limit of the stock availability and/or promotional period, if defined.
6.2.1. The purchase price of the goods or services of an order issued may not change at a time after its issue, except with the agreement of the parties.
6.3. Service cancellation policy
6.3.1 The amount paid by accessing the payment link represents the reservation of the time slot required for the appointment. This represents a fraction of the final amount to be paid after rendering the services in the salon.
6.3.2 In case of no-show, after payment, the company reserves the right to keep the amount related to the advance. This represents the value of the interval blocked in the salon.
6.3.3 In the case of presentation, at the end, after rendering the services, only the difference in the amount resulting from the reduction of the advance from the total amount will be paid.
6.3.4 Reimbursements are made only in special cases and after the telephone counter-order of the reservation, at least 24 hours before the start time of the interval.
6.4. Order online
6.4.1. The customer can order products sold at a time, exclusively on the website.
6.4.2. By completing the order, the Customer agrees that all the data provided by the Customer necessary for the purchase process are accurate, complete and true at the time of placing the order, referred to in this document and the order issued.
6.4.3. By completing the order, the Customer agrees that Tribute Salon can contact him for the following purposes/situations, by any means available/agreed by Tribute Salon, depending on purpose/situation.
6.4.4. Tribute Salon will facilitate the Customer’s information on the completion stage of the order or contract.
6.4.5. The contract plus the documents proving the delivery to the Customer of the contracted products by him, Tribute Salon, becomes an honored contract.
6.5. Shipment/delivery
6.5.1. The Customer has at his disposal a means of transport of the purchased products/services, i.e. via a quick courier company.
6.5.2. Deliveries are to be made in the following manner: By express delivery within a maximum of four working days.
6.6. Quality and guarantees
6.6.1. Certain products may benefit from a contractual guarantee and this will be mentioned in the product file during its exclusive sale on the shop.tributesalon.ro website. Clear details of these guarantees are given by the product files and no Member may require an extended guarantee beyond that mentioned. This means that the product warranty provided by Tribute Salon is that offered by Tribute Salon suppliers, which is 30 days from the date of delivery, unless other warranty terms are stated on the product description page.
6.6.2. Tribute Salon does not guarantee the availability on stock of any products/services available for purchase on the site.
7. Payment methods accepted by Tribute Salon:
7.1. Payment instruments
Upon registration of the order, the buyer guarantees TRIBUTE SALON that he has the necessary authorizations to use the payment instrument chosen for his order.
7.1.1. Bank cards
The bank cards accepted on the tribesalon.ro website and the TRIBUTE SALON Customer Service are as follows: Visa and MasterCard. These debit or credit cards must be issued by a banking or financial institution established in Romania.
7.1.2. Refund (cash on courier)
This form of payment involves the payment of the order at the time of delivery of the shipment, the receipt being issued by the courier company.
7.2. The methods of payment
7.2.1. Depending on the method of payment chosen, payment should be made when placing the order online by the buyer in the case of payment by bank card, i.e. when the shipment is delivered in the case of reimbursement.
7.2.2. In the event of difficulty in making the payment, the buyer will be able to call the bank institution issuing the bank card or, if he considers that he could obtain information from Tribute Salon, to Tribute Salon’s Customer Service by telephone number 0749.155.595 , within the hours mentioned in the “Contact” section of the TRIBUTESALON.ro website.
7.2.3. All orders are payable in lei (RON), with all taxes and mandatory contributions included.
7.2.4. At Tribute’s discretion, default penalties equal to the statutory interest rate may be applied to amounts outstanding at the expiry of ten days from the date of the order or the date of notification of the rejection of the bank payment.
7.2.5. In addition, TRIBUTE SALON reserves the right to suspend or cancel the execution of any order and/or delivery, irrespective of the nature or stage of its execution, in the event of non-payment or partial payment of any sums due from the buyer, In the event of a payment incident or fraud or attempted fraud in connection with the use of the TRIBUTE SALON website, including previous orders.
7.3. Security of payment transactions
7.3.1. In order to ensure the security of payments by the bank card, the buyer will transmit the visual cryptogram (CVV code) on the back of the bank card used by the buyer.
7.3.2. As part of the fight against Internet crimes, information on the buyer’s order may be transmitted to any third party authorized by law or designated by TRIBUTE for the sole purpose of verifying the identity of the buyer, the validity of the order, the payment method used and the intended delivery.
7.3.3. As a result of this check, TRIBUTE will have the right to request a photocopy of the buyer’s identity card and/or any information on the buyer’s identity. Any buyer has the right to access, rectify and delete personal data concerning him or her which are processed by TRIBUTE under the conditions set out in the documents “processing of personal data” and “Policy for the use of Cookies”.
8. Fraud
8.1. Tribute Salon does not require its customers or users by any means of communication (e-mail/telephone/SMS/etc.) information relating to confidential data, bank accounts/cards or personal passwords.
8.2. The exception to Article 8.1 is limited to corporate clients, in the sense that Tribute Salon will obtain the account number and the bank of the customer, on behalf of which an order will be invoiced.
8.3. The customer/Member assumes full responsibility for the disclosure of its confidential data to a third party.
8.4. Tribute Salon disclaims any liability, if a Member/Customer would be/is in any form prejudiced by a third party claiming to be/represent the interests of Tribute Salon.
8.5. The customer or Member will inform Tribute Salon of such attempts, using the contact information.
8.6. Tribute Salon does not promote SPAM.
8.7. Communications made by Tribute Salon by remote electronic means of communication (i.e. e-mail) shall contain the full and correct identification data of the sender or links to them at the time of transmission of the content.
9. Limitation of liability
9.1. Tribute Salon may not be held responsible to any natural or legal person who uses or relies on the content.
9.2. Tribute Salon cannot be held liable for any damage (direct, indirect, accidental or otherwise) resulting from the use or inability to use information of the content type presented on the website or for any type of errors or omissions in the presentation of the content which may lead to any loss of any kind.
9.3. If a Member/Customer considers that content submitted by any means by Tribute Salon violates any copyright or other rights, it may contact Tribute Salon for details, in accordance with its contact details, so that Tribute Salon can make an informed decision.
9.4. Tribute Salon does not guarantee the Member or customer access to the site or the service and does not grant him the right to download or modify all and/or all of the content, to reproduce all or part of the content, to copy, or to exploit any content in any other manner, or transfer to any third party any content to which it has and/or has obtained access under a usage agreement without Tribute Salon’s consent.
